“Knowledge is only rumor until it lives in the bones.”
When I began writing my last post, I intended to write about muscle memory. About 1,500 words in, I realized I’d gone a totally different direction. I split that lengthy draft into two posts and shared instead about the place where Voldemort meets software licenses.
In that post, I wrote about how:
A few years ago, I began putting key licensing costs and terms into a simple worksheet. Rather than emailing these and calling my job done unless folks emailed back with questions, I’d set up time to review live, explain what the review was for, and walk folks through the worksheet–notably, the places in licensing agreements where Voldemort tends to live.
At first, I created licensing worksheets as a communication device. I needed something easier for stakeholders to digest than huge blocks of contract excerpts, which make many people sleepy, some anxious, and others downright agitated. (“I’m a good person! I shouldn’t have to spend my time looking at this stuff! Gah!”)
Something funny started happening after I’d been using those worksheets for a while. I started creating them even when I wasn’t trying to explain anything to anyone else. The work itself changed my relationship to the contracts I reviewed; rather than being lifeless statements of fact that lived in my head, they were living things for which I was developing internal roadmaps.